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Important Notice

Data Loss and User Re-sign Up

Dear Users,

We regret to inform you that due to a recent technical failure involving our data storage system, some of the data from your accounts has been lost. Specifically, a simultaneous failure of two disks in our redundant array resulted in the loss of certain information, which unfortunately could not be recovered.

As a result, we kindly ask all users to re-sign up in order to regain access to their accounts and continue using our services.

What We've Done

Site Recovery: We have successfully restored the site itself, ensuring that services are back online.
Enhanced Backup Systems: To prevent such issues in the future, we've immediately implemented stronger backup protocols and are making significant upgrades to our infrastructure.

We deeply apologize for the inconvenience this has caused and appreciate your understanding as we work to provide a more reliable service moving forward. If you have any questions or need assistance with the re-sign-up process, please feel free to reach out to our support team below or at support@meromutu.com.

Thank you for your continued trust and support.

Best regards,
The MeroMutu Team

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